+91 96207 88612 cityhomeappliancescare@gmail.com Mon – Sun: 8:00 AM – 9:00 PM

Terms of Service

Please read these terms carefully before booking a service with us.

Last updated: August 18, 2026

These Terms of Service ("Terms") govern your use of the City Home Appliance Care website and the booking of any TV or washing machine repair, installation or maintenance service ("Services") from us. By using our website or booking a Service, you agree to these Terms.

Services Provided

We provide doorstep repair, installation and maintenance services for TVs and washing machines across the areas we serve. Service availability, technician assignment and visit timing are subject to scheduling and location.

Booking & Appointments

  • Bookings can be made through our website, phone call or WhatsApp.
  • We will confirm your appointment date and time slot after you submit a booking request.
  • Please ensure someone is available at the service address during the confirmed time slot.

Pricing & Payment

Diagnostic and repair charges are communicated upfront before any repair work begins. Final pricing may vary based on the actual fault found and parts required, and will always be shared with you for approval before proceeding.

Service Warranty

Repairs carried out by our technicians are backed by a service warranty where applicable, covering the specific repair performed. The warranty does not cover new or unrelated faults, physical damage, or issues arising from misuse after the repair.

Cancellations & Rescheduling

You may cancel or reschedule a booked appointment by contacting us before the scheduled visit. Repeated cancellations or unavailability at the confirmed time may affect future booking priority.

Customer Responsibilities

  • Provide accurate contact details, address and appliance information at the time of booking.
  • Ensure safe and reasonable access to the appliance for our technician.
  • Inform us of any known hazards at the service location in advance.

Limitation of Liability

While we take utmost care during every service visit, City Home Appliance Care is not liable for pre-existing damage, issues unrelated to the repair performed, or delays caused by circumstances beyond our reasonable control.

Changes to These Terms

We may update these Terms from time to time. Continued use of our website or Services after changes are posted constitutes acceptance of the revised Terms.

Contact Us

For any questions regarding these Terms, please contact us at cityhomeappliancescare@gmail.com or call +91 96207 88612.

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