Privacy Policy

City Home Appliance Care ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Name, phone number, email address and service address when you book a service or contact us.
• Appliance details and fault description you provide for diagnosis and repair.
• Messages you send us through our contact form, WhatsApp or phone calls.
• Basic technical information such as browser type and pages visited, used to improve our website.

How We Use Your Information

• To schedule and carry out the repair, installation or maintenance service you request.
• To contact you about your booking, appointment timing or service status.
• To respond to enquiries sent through our contact form or WhatsApp.
• To improve our services, website and customer experience.

Sharing of Information

We do not sell or rent your personal information. We may share your details with our technicians solely to carry out the requested service, or with authorities where required by law.

Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse or disclosure. However, no method of transmission over the internet is completely secure.

Cookies

Our website may use basic cookies to remember preferences and understand how visitors use the site. You can disable cookies in your browser settings at any time.

Your Rights

You may request access to, correction of, or deletion of your personal information held by us by contacting us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at cityhomeappliancescare@gmail.com or call +91 96207 88612.